Terms and Conditions for Visa Services

By using Nusafer.com to submit a visa application, you agree to these Terms and Conditions. Nusafer serves as an intermediary, facilitating communication between you and the relevant immigration authorities.

1. Service Scope

Nusafer assists in preparing and submitting visa applications. Visa approval and processing times are determined solely by immigration authorities and cannot be guaranteed.

2. Required Documents

You are responsible for providing accurate and complete documents that meet the specific requirements of the destination country’s immigration authority. Delays or rejections due to incorrect or missing information are not the responsibility of Nusafer.

3. Processing Time

Processing times vary based on the destination country, visa type, and immigration authority workload. Estimated times provided by Nusafer are for guidance only and subject to change.

4. Refund Policy

Visa application fees and Nusafer’s service fees are non-refundable once the application is submitted to the immigration authorities, regardless of the outcome.

5. Security Deposit

For UAE visa applications, a refundable security deposit of AED 3,500 may be required. Refunds are processed within 14 days of providing valid proof of exit from the UAE or legal status adjustment.

6. Changes or Cancellations

Requests for changes or cancellations must be submitted in writing to [email protected]. Any additional fees or losses incurred due to cancellation are the responsibility of the applicant.

7. Liability Disclaimer

Nusafer is not liable for losses, delays, or damages resulting from visa rejections, processing delays, or changes in immigration policies beyond our control.

8. Data Protection

Your personal information and documents are handled securely and used solely for visa application purposes. We do not share your data with third parties without your consent, except as required by immigration authorities.

9. Contact

For inquiries or support, please contact us at:
📧 [email protected]
📞 +971 58 876 0900

Last updated: April 17, 2025